Problem solved with AI

     AI can solve many problems in the world, one of which is customer support. Businesses who understands their customer base and needs usually come out on top. (Garanhel M.,2022)

    AI can help customer support by having chatbots. By automating frequently asked questions using AI, it can help reduce business costs as AI can reduce the extensive labour required for answering similar questions multiple times as well as being available 24/7. Since AI are also able to obtain information in real time, the information provided is also up to date and is usually provided faster.

    AI can also store large amounts of data which can help to remember questions asked and provide relevant answers. AI is also able to predict human behaviour based on the customers recent history and preferences to provide relevant information which can help the customer to obtain the service that they may want.

    As such,  AI can help solve labour extensive problem such as customer support to reduce the amount of people needed for this job as well as provide a better user experience.


References:

Garanhel M.  (2022,September 20). Problems artificial intelligence can help you solve in your company. https://www.aiacceleratorinstitute.com/7-problems-artificial-intelligence-can-help-you-solve-in-your-company/#1-customer-support

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